Stylists/Service Providers Edition – Vol. 1, Session 1
`Rescheduling’
Rescheduling/Prime Time
Rescheduling/Salon Example
Coaching/What We Look At
Why Reschedule?
Outstanding Rescheduling
Discipline & Dialogue
The Moment of Truth
Squeeze In’s/S.O.S. Appointment
No Show’s
Rescheduling - Role Playing
Stylists/Service Providers Edition – Vol. 1, Session 2
`Take Home At Its Best’
You vs. Wilma Flintstone
Turning Guests Into Buyers
Everybody Starts From Where
They’re At
It Matters Dialogue
The Female Nudge
Our Salon Experience
Purchasing From You
Take Home Dialogue
What Could Be
Stylists/Service Providers Edition – Vol. 1, Session 3
`The Image Profile’
The Image Profile
Dialogue
Image Profile – New Guest
The Taste Book
Role Play
Image Profile – Returning Guest
Stylists/Service Providers Edition – Vol. 1, Session 4
`The Front Desk & You’
Are You Pushed Beyond Your Means?
Partner With The Front Desk Staff
Rescheduling Revisited
Case Study
Do You Know?
Creating Staff Bio’s
Work Together-Maximize Potential
The Hustle Factor
Lawn Boy
Stylists/Service Providers Edition – Vol. 1, Session 5
`Olympic Thinking’
Definition
State What You Want
Selecting A Coach
What Do I Need To Learn?
When And How Much Will I Practice?
How Will I Apply The Practice?
Visualize The Desired Result
Measure The Results
The Four Steps
Stylists/Service Providers Edition – Vol. 1, Session 6
`Tracking For Success’
Why Track Performance?
The Quest For A Tool
Supplemental – Print Spreadsheet
Columns A-G
Columns H-I
Columns J-L
Columns M-O
Columns P-U
Formulas & Totals